How Jisr helped Ruwa Construction to achieve 0% payroll errors?

Challenges

Before Jisr, Ruwa relied heavily on paper-based processes, manual operations, and decentralized tracking tools across its project sites. This slowed down operations and made workforce management more challenging.

• Time-Consuming Payroll Processing: Monthly payroll processing took approximately 5–7 days, with manual processes increasing the risk of errors, particularly when calculating field allowances and overtime.

• Slow Employee Requests: Employee requests, including leave, letters, and assets, went through paper-based approval processes that took approximately 3–5 days.

• Decentralized HR Operations: With employees distributed across multiple project sites, it was difficult to maintain consistent HR processes and communication between the head office and employees.

• Limited Data Visibility: Generating reports and following up on processes required significant time and effort, with teams managing signatures, documents, and different communication channels manually.

Solution with Jisr

Ruwa implemented Jisr to digitize its core HR operations and bring its processes together in one unified system.

• Payroll Automation

Jisr Payroll helped automate the calculation of field wages, deductions, and allowances for all 280 employees.

1. Automated payroll calculations
2. Managed wages, deductions, and allowances in one system
3. Reduced payroll processing from 5–7 days to 1 business day
4. Reduced payroll errors to 0%

• Attendance & Time Tracking

Jisr helped Ruwa improve visibility across its workforce and project sites.

1. Tracked employee shifts and rosters
2. Improved attendance visibility across locations
3. Supported attendance tracking at the head office and project sites
4. Provided better oversight of the distributed workforce

• Requests & Self-Service

Ruwa digitized employee requests and moved them from paper-based processes to automated approval workflows.

1. Digitized employee applications and requests
2. Automated sequential approval workflows
3. Reduced reliance on paper-based approvals
4. Reduced request turnaround time from 3–5 days to 1 business day

• Employee Engagement

Jisr provided Ruwa with a centralized channel for employee communication.

1. Organized communication between employees and the company
2. Reduced reliance on fragmented communication channels
3. Helped improve communication and workforce alignment

Results

Within 90 days, Ruwa reported measurable improvements across its HR operations:

• Reduced payroll processing from 5–7 days to 1 day
• Accelerate employee requests from 3–5 days to 1 day
• Reduced payroll mistakes to 0%
• Real-time HR reporting, on-demand access
• Improved attendance visibility across multiple project sites
• Moved workforce communication from fragmented channels to a more organized digital system