How did PetroApp reduce employee request processing time by 67% with Jisr?

Challenges Before Jisr

With reliance on traditional processes, multiple data sources, and fragmented communication channels, PetroApp faced several challenges that affected the efficiency of its HR operations, including:

• Scattered Employee Data: Employee information was distributed across HR and Finance departments, making it difficult to access information and make timely decisions, while increasing the risk of errors and process delays.

• Multiple Channels for Employee Requests: Employee requests came through email, WhatsApp, and phone calls, making them harder to organize and track and increasing the time required to process them.

• Manual Work Schedule Management: Work schedules were prepared and shared through traditional methods, without a centralized system to simplify scheduling and make schedules easily accessible to employees.

• Manual Payroll Data Entry: Payroll processing required multiple manual entries and reviews, increasing the workload, the risk of errors, and delays in payroll disbursement.

Solution with Jisr

PetroApp adopted a range of Jisr solutions to centralize HR operations and reduce reliance on manual processes:

• Employee File Management:

1. Centralized employee data in one place.
2. Made employee information easier to access and continuously update.
3. Reduced information silos across different departments.
4. Improved data accuracy and visibility.

• Employee Self-Service

1. Centralized employee requests on a single platform.
2. Eliminated the need to manage requests across multiple channels, such as email and WhatsApp.
3. Enabled employees to submit requests directly through the system.
4. Made it easier to track request status and accelerate processing.

• Attendance & Leave Management

1. Centralized the creation and management of work schedules.
2. Accelerated the preparation and distribution of schedules to employees.

• Payroll Management

1. Reduced manual data entry associated with payroll processing.
2. Improved the efficiency and speed of payroll processing and disbursement.

• Recruitment Management

1. Organized recruitment requests through a unified system.
2. Simplified candidate and vacancy tracking.
3. Reduced the time required to fill open positions.
4. Improved the efficiency of recruitment and follow-up processes.

Results

Within six months of using Jisr, PetroApp achieved measurable improvements in the efficiency of its HR operations:

• 67% reduction in employee request processing time, from three days to just one day.
• 95% employee self-service adoption, following a shift from partial system usage to broad employee adoption.
• 50% reduction in payroll processing time, from 10 days to five days.
• 67% reduction in attendance schedule preparation time, from three days to one day.
• 22% reduction in time-to-fill, from 45 days to 35 days.