How Jisr helped DSS secure faster HR operations and boost employee satisfaction?
Published on
15 June 2025
In the fast-paced cybersecurity industry, efficient HR management is critical for enabling employees and achieving business goals. DSS, one of the top five cybersecurity companies in Saudi Arabia with 147 employees, faced significant challenges in payroll processing, leave management, and employee request tracking. By adopting Jisr, the company transformed its HR operations, cut down time-consuming manual processes, and enhanced employee experience. Faisal Yahya Al-Dhafar, HR Director at Digital Shield, shares how Jisr helped them streamline operations and strengthen employee relations.
Payroll turnaround cut by 90%
Employee satisfaction increased to 75%
Full compliance with Saudi labor law
About DSS
Digital Shield specializes in advanced information security solutions, helping organizations protect their digital assets. With a team of more than 140 cybersecurity experts, the company is proud to be ranked among the top five cybersecurity firms in Saudi Arabia.
Company website
Industry: IT & Cybersecurity
Location: Riyadh
Employees Number: 147
The Challenges
Before implementing Jisr, the company struggled with several HR challenges that slowed operations:
- Delayed payroll processing: Preparing and running payroll used to take 2–3 weeks due to manual work and multiple review cycles.
- Manual leave management: Tracking employee leave balances was time-consuming and prone to errors.
- Cumbersome employee request tracking: Employees spent too much time following up on their own requests, affecting productivity.
- Lack of transparency: Employees had limited visibility into their HR data, which impacted satisfaction levels.
The Solutions
Digital Shield discovered Jisr in late 2022, marking a turning point in how HR operations were managed. By digitizing and automating workflows, the company was able to focus more on strategic HR initiatives rather than repetitive administrative tasks.
- Payroll Automation Payroll processing time dropped from weeks to just two hours. Jisr automated salary calculations, deductions, and government reporting, integrating seamlessly with platforms like GOSI.
- Leave Management Simplified Employees can now view their leave balance and submit requests in one click, significantly reducing HR’s workload.
- Employee & Applicant Apps The Jisr Employee App allows staff to track requests in real time, while the Applicant App streamlined the recruitment process and improved the hiring experience.
- Automated Approval Workflows Custom approval workflows made request handling faster and more transparent, eliminating paper-based bottlenecks.
The Impact
The impact of Jisr was significant across multiple levels of HR performance:
- Payroll turnaround cut by 90% — from weeks to hours.
- Employee satisfaction increased to 75%, with transparency and ease of use cited as top factors.
- Higher productivity thanks to reduced time spent on following up requests and manual processes.
- Full compliance with Saudi labor law through seamless government system integrations.
See Jisr in action
With Jisr, pay a one-time fee and let us manage the entire HR migration and account setup for you.
REQUEST A FREE DEMO"I can confidently say that Jisr strengthened our relationship with employees and brought transparency to all HR processes. Tasks that used to take days are now completed within hours, allowing us to focus on building a better workplace."
- Faisal Yahya Al-Dhafar, HR Director at DSS
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