Success Stories>Anoosh Success Story

How did Anoosh develop payroll and employee requests management with Jisr?

Published on

21 November 2024

Anoosh operates across several branches in Saudi Arabia. With its large workforce and diverse operations, the need arose for a unified system to manage payroll, process orders, and enhance the employee experience. Since 2016, Anoosh has been working with Jisr, gradually transforming into a more organized and streamlined work environment. In this story, Ibrahim Al-Jumai’ah, Human Resources Manager at Anoosh, shares their experience with Jisr over the past eight years.

Using the system since 2016

Improving the speed of response to requests

Seamless experience in managing payroll, attendance, and leaves

Full reliance on a unified system that serves all employees

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About Anoosh

Anoosh is a Saudi company specializing in the food and beverage sector, specifically offering premium chocolates, sweets, baked goods, and unique gifts. Founded in 2003 as a specialty chocolate shop, the company has since expanded into a well-known brand in the Saudi market, with branches in several cities across the Kingdom.

Company website

industry

Industry: Food & Beverage

location

Location: Riyadh, Saudi Arabia

employees

Employees Number: 500+

Challenges Before Jisr

With Anoosh Company's expansion, increased employee numbers, and diversification of branches, human resources management became more complex and required a system that ensured speed and accuracy in daily operations.

At that stage, operations relied heavily on manual communication and traditional procedures, creating challenges that affected work efficiency and the employee experience.

  • Reliance on multiple and inconsistent communication channels: Employee requests and processes were handled via email or the direct supervisor, sometimes informally, leading to fragmented requests and difficulty in accurately tracking them.
  • Delays in processing requests and transactions: Due to manual approval processes and varying response times among managers, some requests were delayed or remained pending for extended periods without clear follow-up.
  • Manual payroll and attendance management: Payroll, attendance, and leave processes required manual review and auditing by multiple parties, increasing processing time and the potential for errors.
  • Difficulty in tracking request status: There was no central system to show the status of orders to employees or management, which led to duplicate inquiries and increased pressure on the HR team.
  • Inconsistent procedures between branches or departments: Differences in management styles between branches resulted in a lack of standardized employee experience and difficulty in fully implementing unified procedures.

These combined challenges highlighted the need for a unified system that connects all processes and makes the employee and management experience clearer and more seamless.

Solution With Jisr

As Anoosh Company expanded and its human resources management needs grew, adopting the Jisr system was a crucial step in streamlining operations and improving work efficiency. The system transformed daily procedures into a fully integrated digital experience, combining accuracy, speed, and ease of use, serving all employees across the company's various branches.

  • Payroll Management

From the beginning, Jisr was the preferred choice for payroll management, providing an accurate and user-friendly system that helped the team efficiently manage this vital process.

  • Requests Management and Workflow

Among the most prominent features adopted by Anoosh are:

  1. Order management for all employees across the Kingdom.
  2. Clear and organized workflow automation.
  3. Easy order submission and tracking without complications.
  • Technical Support and Updates
  1. Fast and responsive technical support.
  2. Continuous updates to keep pace with the Saudi labor market.
  3. Ongoing system improvements based on user needs.
  • Continuous System Development

Over the years, Anoosh has witnessed significant system development, particularly in:

  1. Attendance and leave tracking via the app.
  2. Easy request management.
  3. Initiatives such as the Mjlis Jisr to enhance communication and knowledge sharing.
Results

After years of using Jisr, Anoosh has achieved several improvements:

  • Improved HR management efficiency
  • Simplified order management for all employees
  • A more flexible and seamless daily operations experience
  • A comprehensive system covering payroll, attendance, and leave
  • Meeting all the company's employee-related needs

Try Jisr

With Jisr, pay a one-time fee and let us manage the entire HR migration and account setup for you.

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"Since 2016, we have been pleased with the significant developments in Jisr, both in attendance and order management. The system is flexible and covers all the needs of businesses."

- Ibrahim Al-Jumai'ah, Human Resources Manager at Anoosh

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