How did Jisr helped at Al Ruk contracting company to boost productivity by 90%?

The Challenges

In the construction industry, HR departments face unique challenges, including:

• Ensuring compliance with labor laws and applying them to all workers.
• Digital transformation—integrating modern technology into HR processes and training workers to use it effectively.
• Compensation and benefits—developing payroll and rewards management to help attract and retain talent.
• Payroll processing, which was previously done manually and consumed significant time and effort.
• Organizing and regularly updating employee data to ensure accuracy and accessibility.

The Solutions

Before Jisr, we used another system, but we faced many issues with it. Its features didn’t meet our local needs, and it had little impact on improving operations—while consuming significant time from both staff and managers. That’s why we decided to switch to Jisr.

1. Centralized Employee Data Management: As an HR or team manager, I always need to review an employee’s history and information with the company—whether for performance evaluations or promotions. What should have been a simple process used to take a lot of time and effort. Jisr helped Al Ruk Contracting create a centralized database for all employee and company-related data, eliminating paper-based processes. Managing employee records no longer takes excessive time or effort—everything is in one place and easy to access. The system also simplified employee onboarding and offboarding. What used to take a full workweek can now be done automatically in seconds.
2. Payroll Processing Payroll is a very sensitive matter in our line of work. Preparing payroll used to take the team almost two full weeks each month. Now, with Jisr, it’s quick and easy—with minimal to zero errors—thanks to a smooth three-step process handled in one place. Integration with government platforms, such as Social Insurance, the Wage Protection System (WPS), and Mudad, ensures compliance and helps us avoid errors and penalties by sending alerts and notifications about data issues.
3. Enhanced Compliance with Laws and Regulations Before Jisr, we struggled to keep up with legislative changes. In contrast, Jisr is fully designed to comply with Saudi laws and regulations. In construction, we have a diverse workforce and need efficient integration with relevant government platforms, such as Muqeem. We also face safety training challenges, which Jisr helps us address quickly and accurately.
4. Employee Request Management Previously, employee requests were handled manually—paper forms sent to a manager and then to the HR department in Riyadh. Even when we used digital systems, they were ineffective, serving only as archives. Now, with Jisr, requests are processed much faster thanks to features such as self-service apps, automated approval chains, and routine task automation. This has significantly improved productivity, work efficiency, and employee engagement—boosting productivity by 100% in some areas.
5. Outstanding Technical Support One of Jisr’s strongest points, in my opinion, is its excellent technical support, along with a dedicated account manager who follows up on updates and serves as our go-to contact for any issues. Responses to inquiries are very fast, which helped us implement and optimize the system effectively.
6. Subscription & Pricing Flexibility Beyond features, Jisr’s pricing and flexibility make it a real partner for growth—not just a service provider. For example, if an employee leaves, we can simply replace their seat in the HR system without purchasing an additional subscription. This saves time, effort, and operational costs compared to other systems we’ve used—Jisr is exceptional in this regard.

The Impact

The transformation brought by Jisr at Al Ruk Contracting is clear:

• Productivity: Increased by more than 90% across both employees and management.
• Payroll preparation time: Reduced from nearly two weeks to just a few hours.
• Work environment: Improved significantly, with better communication channels between employees and management.