How Jisr helped Al Jawda restaurants streamline HR management?

The Challenges

Like many businesses relying on ERP systems to manage HR, Al Jawda faced major operational challenges during its growth phase, including:

• Lack of a smooth employee experience in the system, which affected satisfaction and slowed processes.
• Rising HR team costs due to reliance on solutions that required constant development.
• Frequent errors in data updates and payroll processing, impacting salary accuracy.
• Difficulty training new HR hires on the old system.
• Long execution times for operational processes due to the system’s lack of integration with labor law updates and regulations

The Solutions

Mr. Hani Saeed, HR Manager at Al Jawda, says: “When hiring HR staff, I now look for those who have prior experience with Jisr, because it simply makes our work much easier and more efficient.”

Here’s how Jisr helped us:

1. Improved Employee Experience with Self-Service Employees can now update their own data and access needed information without going through HR, reducing direct inquiries and speeding up tasks. Simple requests, such as obtaining a document, no longer take days — everything is available online at any time.
2. Reduced Training Time for New Staff New HR employees can be trained on Jisr in under 30 minutes, compared to several days on previous systems. The platform’s user-friendly interface helps new staff integrate quickly.
3. Efficient Attendance Management Attendance and leave are now tracked digitally, eliminating the errors of traditional systems. Absence and lateness are automatically reflected in payroll.
4. Reduced Operational Errors & Better Compliance Jisr’s reminders for renewing licenses and official documents help us avoid delays and penalties. Generating reports and expense summaries is now easier, improving financial planning.
5. Seamless Integration with Accounting Systems Jisr integrates with our accounting software, making it easier to track employee-related costs and budgets. This integration provides accurate expense visibility and supports cost control.
6. Enhanced Performance Evaluation The performance evaluation feature has increased transparency and engagement. Our semi-annual reviews are now automated, quick, and backed by comprehensive completion-rate data.
7. Reduced Need for More HR Staff By automating operational tasks, Jisr eliminated the need to hire additional HR staff, enabling the same team to manage more employees without increasing headcount.

The Impact

After researching the best ways to reduce rising costs and confirming Jisr’s efficiency and capabilities, Al Jawda implemented the system — and the results were clear:

• Higher employee satisfaction by giving them easy access to their data and transactions.
• Reduced onboarding time for new HR staff thanks to the simple, intuitive interface.
• Increased HR efficiency by reducing routine administrative work.
• Improved attendance tracking with automated payroll integration.
• Lower operating costs by eliminating the need for additional HR hires.