How did Jisr help OK Clinic Reduce Payroll Processing Time by 85%?
Published on
13 February 2024
OK Clinic, one of the largest specialized medical centers in Saudi Arabia, faced major HR challenges before digital transformation — such as overcrowded fingerprint devices, difficulty in accurately tracking attendance, delays in preparing payroll, and a growing pile of manual paper requests that consumed enormous time and effort from both employees and management. By adopting Jisr, OK Clinic eliminated these challenges by automating attendance and payroll, linking them directly to the financial system, and enabling employees to track their requests and leave balances digitally through the app. This transformation saved over 85% of the time previously spent on these tasks and raised employee satisfaction to 100%. Today, OK Clinic’s experience demonstrates how digital transformation can significantly boost operational efficiency, enhance the employee experience, and ensure compliance with labor regulations, social insurance, and wage protection systems — all with ease and transparency.
Increased HR productivity
85% reduction in payroll preparation time
100% employee satisfaction
Improved attendance compliance
About OK Clinic
Located in Riyadh, OK Clinic spans more than 3,000 square meters and is one of the largest specialized clinics in Saudi Arabia, offering services in dentistry, dermatology, cosmetics, and laser treatments. The clinic serves over 5,000 patients monthly and more than 60,000 annually, employing over 200 staff and doctors.
Company website
Industry: Healthcare
Location: Riyadh
Employees Number: 200+
The Challenges
Prior to implementing Jisr, OK Clinic struggled with several operational issues affecting daily workflows, including:
- Overcrowding at fingerprint devices during check-in/out and difficulty maintaining accurate attendance data.
- Time-consuming manual reviews to correct attendance records and delays in confirming absences and deductions.
- Employees frequently visiting HR to submit paper-based requests, causing backlogs and lost requests.
- Missed deadlines for renewing official employee documents and difficulties with archiving and organizing files.
- Delays in payroll preparation due to lengthy manual reviews and approvals.
The Solutions
OK Clinic chose Jisr as its technology partner for HR management, gaining access to a comprehensive solution that included:
- Accurate attendance tracking through the employee app, eliminating the need for fingerprint devices and queues.
- Automated payroll processing directly integrated with attendance data, drastically reducing effort.
- Employee self-service, enabling staff to submit and track requests anytime, anywhere.
- Automated alerts and reminders to ensure timely renewals of official documents and full compliance with labor and social insurance requirements.
The Impact
With Jisr, OK Clinic achieved quick and measurable results:
- Increased HR productivity, allowing the team to shift focus from manual tasks to strategic work.
- 85% reduction in payroll preparation time, completing the entire process in just one day.
- 100% employee satisfaction, thanks to an easy-to-use system and faster request handling.
- Improved attendance compliance and reduced violations with automated alerts and self-service tools.
SEE JISR IN ACTION
Scale HR operations, manage talent, control spend – all in one platform with Jisr. Get started in weeks, not months.
REQUEST A FREE DEMO"Fast and direct technical support is what sets Jisr apart. Work has become much easier after adopting the system — we now finish everything related to payroll in a single day with just a click, saving more than 85% of the effort previously required."
- Shaiqa Al-Qahtani, Senior HR Specialist, OK Clinic
"Thanks to Jisr, we solved the issue of increasing requests as our team grew. The system made it easier for employees and management to submit and track requests, and attendance compliance improved thanks to the self-service features available in the app."
- Hamad Al-Warahi, Personnel Manager, OK Clinic
Stay up-to-date with the latest HR trends, technologies, and tips!
Looking for the latest insights on HR topics like hiring, performance, metrics, and more? Receive the latest insights to help you find, onboard, develop, and retain your employees in your inbox now.