Central Province (Riyadh)
Operation Dep.
Full Time
About the company
TheChefz company provides a platform that target and connect elite and high quality food providers with high end customers. We provide to our elite customers a very high end services in delivering Food, Sweets, Cakes in the best quality and taste.
JOB OVERVIEW:
The Supervisor of Distribution & Follow Up manages the day-to-day operations of the distribution team. This includes overseeing team members, ensuring they meet their performance targets, and ensuring the smooth flow of distribution and follow-up activities. The supervisor also plays a key role in evaluating team performance, managing schedules, and ensuring that operational issues are addressed in a timely manner.
JOB RESPONSIBILITIES:
· Team Oversight: Supervise the team of specialists, ensuring they adhere to processes and meet daily operational goals.
· Task Distribution: Assign tasks to team members based on workload and priorities.
· Team Scheduling: Create and manage team schedules, ensuring adequate coverage and optimal resource allocation.
· Reporting & Analysis: Ensure that reports are generated in a timely manner and analyse team performance to identify areas for improvement.
· Escalated Issues: Handle escalated issues and provide solutions in collaboration with the senior team and management.
· Performance Evaluations: Conduct regular performance evaluations, provide feedback, and ensure employees are meeting KPIs.
· Process Improvement: Propose process improvements to optimize efficiency and reduce errors in distribution activities.
JOB REQUIREMENTS:
· Bachelor’s degree in business administration, Operations Management, or a related field.
· 3+ years of experience in distribution or operations management, with at least 1 year in a supervisory role.
· Strong background in team leadership, scheduling, and task distribution.
· Ability to manage multiple teams and ensure smooth operations.