JOB PURPOSE

● To ensure the successful launch and growth of partners within a defined success period by owning their
onboarding, performance improvement, and operational alignment.
This role is responsible for accelerating time-to-revenue, resolving early-stage risks, and enabling partners to
reach agreed commercial and operational KPIs before graduating them to long-term account management.

JOB RESPONSIBILITIES

ACCOUNTABILITY 1:
● Own the success of newly onboarded gift partners during their first 60–90 days on the platform.renegotiating,
preferred partnerships, and upselling to new profitability levers.
● Build strong, trust-based relationships with partners and ensure their full understanding of platform standards,
SLAs, and growth expectations.
● Work with Marketing to activate the right exposure, campaigns, and ad placements during the incubation
phase.
● Conduct monthly performance reviews with stores that have a high order decline rate to identify root causes
and implement corrective action plans.

JOB REQUIREMENTS

QUALIFICATION AND
Skills

● Bachelor’s degree in Business Administration, Marketing, English language, or a related
field.
● At least 2 year of experience in Account Management, Marketing or dealing with clients.
● Strong communication and interpersonal skills.
● Analytical skills to identify and implement growth opportunities.
● Proficiency in data analysis to track and measure brand performance.
● Fluency in Arabic and English