Tamra Capital is an innovative start-up dedicated to revolutionizing the financial services industry. With a focus on technological advancements and data-driven solutions, we aim to develop and launch an innovative ecosystem of wealth management products and services to empower our clients to become financially secure and help them achieve their financial and wealth aspirations. As a result, Tamra Capital’s purpose is to continuously innovate new products and services “until everyone is invested.”

Key Requirements:

• Previous experience in customer care, preferably in the financial sector.

• CME-1 certification is mandatory.

• Excellent communication and interpersonal skills.

• Strong problem-solving abilities and attention to detail.

• Ability to work independently and as part of a team.

Responsibilities:

• Handle customer inquiries via phone, email, or chat professionally and efficiently.

• Resolve customer complaints and provide timely solutions.

• Maintain accurate records of customer interactions.

• Collaborate with internal teams to improve customer experience.